Cookie Policy

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

This Cookie Policy explains what cookies WriteTrack Ltd ("we", "us", "our") uses on our website and platform (writetrack.co.uk), why we use them, and how you can manage your cookie preferences.

This policy complies with the UK Privacy and Electronic Communications Regulations (PECR), UK GDPR, and ICO guidance on cookies and similar technologies.

We use cookies for the following purposes:

Essential Functionality

To enable core website features like authentication, security, and session management. These cookies are necessary for the website to function and cannot be disabled.

Performance and Analytics (Optional)

To understand how users interact with our website, identify errors, and improve our service. These cookies collect anonymized data and require your consent.

What We Do NOT Use Cookies For

• Marketing or advertising
• Third-party tracking across websites
• Profiling children for commercial purposes
• Selling user data to third parties

Essential cookies are necessary for the website to function properly. These cookies enable core functionality such as security, authentication, and session management. Without these cookies, the service cannot be provided. Essential cookies do NOT require consent under PECR.

Cookie Details

Why These Cookies Are Essential

• Authentication: Enable secure login and identify authenticated users
• Security: Protect against CSRF attacks and session hijacking
• Session management: Remember user state as they navigate the website
• Core functionality: Enable features like Settings, Billing, and Data Upload

These cookies are strictly necessary for the website to function. Disabling them will prevent you from using WriteTrack.

We may use analytics cookies to understand how users interact with WriteTrack, identify errors, and improve our service. These cookies are optional and require your consent.

What Analytics Cookies Do

• Track page views and navigation patterns (anonymized)
• Identify technical errors and bugs
• Measure feature usage and engagement
• Monitor website performance (load times, responsiveness)

Anonymization

All analytics data is anonymized and aggregated:

• IP addresses are anonymized (last octet removed)
• No personally identifiable information (PII) collected
• Data aggregated at user cohort level, not individual level
• Pupil data is NEVER included in analytics

Analytics Cookies Table

Opting Out of Analytics Cookies

You can opt out of analytics cookies at any time:

• Change your cookie preferences in Settings (when logged in)
• Use browser settings to block third-party cookies
• Clear existing cookies and disable analytics in Settings

Opting out of analytics cookies will NOT affect your ability to use WriteTrack.

We use a small number of trusted third-party services that may set cookies when you use WriteTrack. These cookies are necessary to provide specific functionality.

Stripe (Payment Processing)

Google Fonts (Optional)

What Third-Party Cookies We Do NOT Use

• Google Analytics (no tracking scripts)
• Facebook Pixel (no social media tracking)
• Advertising networks (no marketing cookies)
• Behavioral tracking tools (no cross-site profiling)

We minimize third-party cookies to protect your privacy. Where third-party services are necessary (e.g., payment processing), we choose providers with strong privacy protections.

You have control over which cookies are placed on your device:

In-App Cookie Preferences (When Logged In)

• Navigate to Settings → Privacy → Cookie Preferences
• Toggle analytics cookies on/off
• Clear existing cookies (except essential cookies)
• Changes apply immediately

Browser Cookie Settings

You can manage cookies through your browser settings:

Clearing Cookies

• Most browsers allow you to clear all cookies from your device
• Clearing cookies will log you out of WriteTrack
• You will need to log in again and may need to reset preferences

Blocking All Cookies

You can set your browser to block all cookies. However:

• Blocking essential cookies will prevent you from logging in to WriteTrack
• Many website features will not function without cookies
• We recommend blocking only non-essential cookies

Do Not Track (DNT)

We respect browser "Do Not Track" signals:

• If your browser sends a DNT signal, we will NOT set analytics cookies
• Essential cookies are still required for website functionality
• Enable DNT in your browser privacy settings

We may update this Cookie Policy from time to time to reflect changes in our use of cookies, new technologies, or legal requirements.

• Minor changes: We will update the "Last updated" date at the top of this page
• Material changes: We will notify you by email or prominent notice on our platform at least 14 days before changes take effect
• New cookies: If we introduce new non-essential cookies, we will request your consent

We encourage you to review this policy periodically to stay informed about our use of cookies.

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

We aim to respond to all enquiries within 5 business days.

For more information about cookies and your privacy rights, visit the Information Commissioner's Office (ICO) website: ico.org.uk